Privacy Policy
This policy explains how Kommon Thread handles your personal information when you visit kommonthread.co, join The First Thread, or get in touch with us. We’ve kept it short and in plain language.
The short version
- We collect only what you give us when you join The First Thread or email us, plus basic technical details our website host records.
- We use it to tell you about Kommon Thread’s launch and early access, and to reply to you.
- We never sell your information or share it for anyone else’s marketing.
- Our website and form provider is based in the United States, so your information may be stored there.
- You can unsubscribe, or see, correct or delete your information, at any time by emailing hello@kommonthread.co.
Who we are
Kommon Thread Pty Ltd (“Kommon Thread”, “we”, “us” or “our”) runs kommonthread.co. We handle personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
What we collect
When you join The First Thread: your name, company and work email address; whether you’re joining as a vendor or a partner; roughly how many partners or vendors you work with; the industries that matter most to you; whether you’d like a chat before launch; and anything else you choose to tell us.
When you email us: your name, email address and whatever you write.
When you visit our website: our host, Netlify, automatically records basic technical details, such as your IP address, browser type and the pages you visit, to run and protect the site. Our website also loads its fonts from Google Fonts, which receives your IP address so it can deliver them.
We don’t use cookies for tracking or advertising, and we don’t use analytics or advertising pixels.
Please don’t send us sensitive information, such as health details, through the form or by email. We don’t need it.
How we use it
We use your information to:
- send you news about Kommon Thread’s launch and early access for members of The First Thread;
- reply to your messages, and arrange a chat if you’ve asked for one;
- understand who is interested in Kommon Thread, so we build the right thing;
- keep our website secure and working; and
- meet our legal obligations.
People at Kommon Thread read every sign-up. We don’t use automated decision-making about you.
Emails from us
When you join The First Thread, you agree to receive emails from us about Kommon Thread’s launch and early access. We’ll keep them occasional and worth reading. Every email has an unsubscribe link, or you can email hello@kommonthread.co, and we’ll act on it within five working days.
Who we share it with
We never sell, rent or trade your personal information. We share it only with:
- the service providers that run our website, sign-up form and email, who use it only to provide those services to us;
- professional advisers, such as our lawyers and accountants, when we need their advice; and
- government agencies or law enforcement, when the law requires it.
Information stored outside Australia
Netlify, which hosts our website and stores sign-ups from our form, is based in the United States. Our email and font providers may also process information outside Australia, including in the United States. This means your information may be stored or processed in the United States and other countries where these providers operate. We choose providers with strong security practices and take reasonable steps to protect your information wherever it’s held.
How we protect and keep it
We take reasonable steps to protect your information from misuse, loss and unauthorised access. Only the Kommon Thread team can see sign-ups, and our accounts with our providers are password protected.
We keep your details while you’re on The First Thread list or we’re in conversation with you. If you unsubscribe or ask us to delete your details, we’ll delete them within 30 days, unless the law requires us to keep them. Netlify deletes its technical logs automatically on its own schedule.
If a data breach is likely to cause you serious harm, we’ll tell you, and the Office of the Australian Information Commissioner (OAIC), as the law requires.
Seeing, correcting or deleting your information
You can ask to see the personal information we hold about you, ask us to correct it, or ask us to delete it. Email hello@kommonthread.co. We’ll confirm it’s you, respond within 30 days, and there’s no charge.
If we can’t do what you ask, we’ll explain why in writing and tell you how to complain. These options are open to you wherever you live.
Complaints
If you think we’ve mishandled your personal information, please tell us first, so we can put it right.
- Email hello@kommonthread.co with the details. We’ll acknowledge your complaint within five working days and aim to resolve it within 30 days.
- If you’re not happy with our response, you can complain to the OAIC at oaic.gov.au or on 1300 363 992. If you live outside Australia, you can also contact the privacy regulator where you live.
Changes to this policy
We’ll update this policy whenever the way we handle personal information changes, including when our platform launches in 2027. The version and date at the top show when it last changed.
Contact us
Kommon Thread Pty Ltd
Email: hello@kommonthread.co
Postal address: 6 Chambers Ave, Bondi Beach NSW 2026, Australia